COVID-19 Update: April 17, 2020
We’re living through uncertain times. However, we know that Pittsburgh is anything if not resilient. We at Healthy Ride hope that you all are keeping safe and healthy. We’re working hard to provide a safe transit service for life-sustaining individuals as we weather this crisis together.
We would like to give an update on our current procedures and provide resources for preventing the spread of COVID-19 following recent mandates from local and state government.
Social Distancing and PPE Procedures
In a statement made on April 3, “Governor Wolf recommended that all Pennsylvanians wear a mask if they must leave their homes.”
In addition to wearing masks and gloves, our team is practicing modified scheduling and operations practices that emphasizes social distancing. Staff that are able to are working remotely, while those responsible for maintaining bikes and stations have created staggered schedules in order to protect one another and you, our valued customers and community.
Sanitization Procedures
We’re using disinfectants that meet the EPA’s criteria for use against SARS-CoV-2. View the full list of EPA-approved disinfectants here.
Commonly-touched surfaces in our office and transit van are routinely sanitized, and staff are frequently washing their hands.
Bikes are sanitized before entering the office and again before returning to the field. High-touch surfaces at our stations are also sanitized, including kiosk interfaces, bike keypads, handlebars, and lock cables.
Safe Practices
If you choose to use Healthy Ride during this time, we recommend the following safe practices to prevent the spread of coronavirus:
• wash your hands before and after each ride (or use hand sanitizer with at least 60% alcohol)
• avoid touching your eyes, nose, or mouth with unwashed hands
• consider wearing gloves as a precaution
• maintain a social distance of at least 6 feet when using our system
• wear a mask when riding
Stations Near Essential Locations and Parks
As a resource for life-sustaining individuals who need to use transit, we’ve created a map of Healthy Ride stations that are located close to essential locations like hospitals, pharmacies, and groceries.
As a resource for individuals who wish to use our system for exercise, we’ve created a map of Healthy Ride stations that are located close to public parks and trails.
ConnectCard Partnership with Port Authority
If you’re an essential worker that uses transit to commute, we’d like to remind you that we partnered with to give free unlimited 15-minute trips to all ConnectCard users. Learn more.
Customer Service
Have a question, comment, or concern? Please reach out to our Customer Service team via email: [email protected]