How To Healthy Ride
Register
You only need to register once; you’ll use your account to rent bikes.
Three Ways to Sign Up:
- nextbike app for iOS or Android
- Website
- Customer Service: 412-535-5189
Pay by credit card or debit card. Select membership level: Pay As You Go, Standard Monthly Membership, Deluxe Monthly Membership.
Rent
Pick a method that’s right for you!
- nextbike app
- enter your phone # + 6-digit pin on bike keypad
- call customer service
Return
Return the bike to any Healthy Ride station. Push the front wheel of the bike into the rack and insert the cable lock through the rack and front fork. Press “OK” on keypad to return.
Station full?
Lock the bike to itself with the cable lock near station. Press OK return.
Temporarily Lock Your Bike
During your rental, you may temporarily lock the bike outside of official Healthy Ride stations by using the cable lock. You must press the red c/p button on the bicycle computer after you lock your bike. When you return to the bicycle, either enter in your 6-digit customer pin code or the bicycle unlock code located in the app or your rental text message. Hit OK. Until the bike is returned to an official station, time will continue to count against your 30 or 60 minutes.
Use the nextbike mobile app to register, rent, manage your account, check bike availability, and more all on your smart phone. You can even track your rides and watch those calories burn! Download the nextbike mobile app now:
Have additional questions? Visit our FAQ page or call Customer Service at 412-621-0464.