How It Works

Use the nextbike mobile app to register, rent, manage your account, check bike availability, and more all on your smart phone. You can even track your rides and watch those calories burn! Download the nextbike mobile app now:

Android app

iPhone app


First Step: Register

Four Ways to Sign Up:

Pay by credit card or debit card. Select membership level: Pay As You Go, Standard Monthly Membership, Deluxe Monthly Membership.

 

Now You’re Ready to Rent!

Use the app, customer card, on-board computer, kiosk or call customer service to rent a bike.

 

Temporarily Locking Your Bike 

During your rental, you may temporarily lock the bike outside of official Healthy Ride stations by using the cable lock. When you return to the bicycle, either enter in your 6-digit customer pin code or the bicycle unlock code located in the app or your rental text message. Hit OK. Until the bike is returned to an official station, time will continue to count against your 30 or 60 minutes.

 

Returning Your Bike

Return the bike to any Healthy Ride kiosk. Push the front wheel of the bike into the dock and check for the sound and blinking light to confirm return.

No confirmation sound or light? Make sure the bike is firmly locked.

Still no confirmation sound? Confirm the return via app, customer card, on-board computer, kiosk or by calling customer service.

Station full? Lock the bike to itself with the cable lock and leave it next to the station. Confirm return.

© 2017 Healthy Ride Pittsburgh
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