How It Works
Three ways to sign up
nextbike for iOS or Android
Website
Customer Service: 412-535-5189
Pick a method that’s right for you
nextbike for iOS or Android
Enter your phone number and 6-digit PIN into bike keypad
Call Customer Service: 412-535-5189
Return bikes to any Healthy Ride station
Push the front wheel of the bike into the rack and insert the cable lock through the rack and front fork. Press “OK” on keypad to return.
Download the nextbike mobile app to register, rent, manage your account, check bike availability, and more all on your smart phone.
Station full?
Lock the bike to itself with the cable lock near station. Press OK return.
Temporarily Locking Your Bike
During your rental, you may temporarily lock the bike outside of official Healthy Ride stations by using the cable lock. To park your bike temporarily, lock your bike to itself using the cable lock and press the red Park or C/P button. Your bike is now parked! When you return to the bicycle, either enter in your 6-digit customer pin code or the bicycle unlock code located in the app or your rental text message. Hit OK. Until the bike is returned to an official station, time will continue to count against your 30 or 60 minutes.
Returning vs. Parking
To return your bike, dock it at an official Healthy Ride station, lock it, and press the green OK button. To temporarily park your bike, lock it to itself and press the red button.
Are you a ConnectCard User?
You can now get unlimited 15 minute trips using your Port Authority bus pass, also known as your ConnectCard. Log into your Healthy Ride account. Click on Partners and select ConnectCard from the list. Enter the two series of numbers on the front of your ConnectCard and click Save Changes.
Have additional questions? Visit our FAQ page or call Customer Service at 412-535-5189.