How It Works

Register

Four ways to sign up


nextbike for iOS or Android


Website


At a Healthy Ride station kiosk


Customer Service: 412-535-5189


Rent

Pick a method that’s right for you


nextbike for iOS or Android


Enter your phone number and 6-digit PIN into bike keypad


Use a Healthy Ride station kiosk


Tap your membership card


Call Customer Service: 412-535-5189


Return

Return bikes to any Healthy Ride station


Push the front wheel of the bike into the rack and insert the cable lock through the rack and front fork. Press “OK” on keypad to return.


 

Download the nextbike mobile app to register, rent, manage your account, check bike availability, and more all on your smart phone.
Android app   iPhone app

 

 


Station full?

Lock the bike to itself with the cable lock near station. Press OK return.


Temporarily Locking Your Bike 

During your rental, you may temporarily lock the bike outside of official Healthy Ride stations by using the cable lock. To park your bike temporarily, lock your bike to itself using the cable lock and press the red Park or C/P button. Your bike is now parked! When you return to the bicycle, either enter in your 6-digit customer pin code or the bicycle unlock code located in the app or your rental text message. Hit OK. Until the bike is returned to an official station, time will continue to count against your 30 or 60 minutes.

 


Are you a ConnectCard User?

You can now get unlimited 15 minute trips using your Port Authority bus pass, also known as your ConnectCard. Visit any Healthy Ride kiosk to link your ConnectCard.

 

Have additional questions? Visit our FAQ page or call Customer Service at 412-621-0464.

© 2019 Healthy Ride Pittsburgh
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